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HOLIDAY '24

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ArtiKen Handmade Beaded Believe Bracelet

Golden Legs

$24.00

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47 reviews

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96%

(45)

(0)

(2)

Timeless Potential

Ashley Johnson

Amazing

Cont[;]nue

dawn mcmillin

Time of shipping terrible

I ordered this for my daughter with plenty of time, (according to your website) for Valentine's Day. I ordered on Feb. 4 and my daughter just received it today, Feb.18. I received a shipping update on Feb 8 saying it would be delivered that day and it wasn't. This is ridiculous. It was shipping from Florida to Mississippi according to the USPS tracking. It traveled thorough the Florida postal service from Feb 4 to Feb. 8. Then was in transit to the next facility from Feb 8 to Feb 9, when it finally arrived in Jackson, MS. It sat in Jackson until Feb 17 when it was then in transit to the next facility. Today it finally arrived in Starkville, MS. I can understand that once it leaves your hands you can't control anything from that point forward, but I am sure I am not the first to complain about USPS being a shipping carrier. Honestly, I would rather have the option to choose my carrier and pay more to insure my packages timely arrival. I literally could have drove to Florida from Louisiana where I live and then to Mississippi and had it there quicker.

Unfortunately Dawn has left a review for the wrong organization. This review is clearly for the USPS - Distribution Center in Jackson Missisippi, that has a 2.2 star review on Google with a massive amount of similiar complaints that Dawn here has shared. Unfortunately Dawn didn't receive an email from USPS asking for a review. She just took the easy route and left her experience with ArtiKen because we have an automated system to request a review 2 weeks from the day an order has been fulfilled.

Because just like she stated, 'I can understand that once it leaves your hands you can't control anything from that point forward.'
That is the truth. Dawn also states 'I'd like to have the option to choose my carrier.' which is something that all customers have the ability to do and have always had the ability to do. ArtiKen has had UPS [not to be confused with USPS] as an alternative courier since Day 1.

Additionally, Dawn mentions she wanted the bracelet by Valentine's Day. And although the USPS should have absolutely had it there before Valentine's Day given the customer made this purchase on February 4th. Not ONCE did Dawn ever reach out to us mentioning concern of her order arriving by Valentine's Day. As to which all of you are aware of ArtiKen's customer service is 100% and our priority for which we would have strongly considered shipping another one out on the week of February 10th via UPS 2 or 3 Day Select - on the house to ensure of such.

We ask all of you to completely ignore this review and read every single other review on this site for an accurate reflection of our business.

Thank you so much,
Chris
Owner

Enchanted Rose

michael carico

Excellent quality

I got this as a gift for my girlfriend and it was my first order from Artiken. It completely blew my expectations out of the water, both in presentation and the quality of the bracelet. Will be ordering more in the future

Japan

Jonathan Lomas

Solid

Nice bracelet with good quality and outstanding colors. Will work well for my trip to Japan.

Enchanted Rose

Ty Reeher

Perfection

Perfection is the word I use to describe ArtiKen.

1 2 3

michael carico

Excellent quality

Enchanted Rose

Jonathan Lomas

Solid

Nice bracelet with good quality and outstanding colors. Will work well for my trip to Japan.

Japan

Ty Reeher

Perfection

Perfection is the word I use to describe ArtiKen.

Enchanted Rose

Kelly beccaccio

As always , awesome !! 🤩

ME vs ME

Jack Fisher

Brilliant

Super easy to setup, wonderful customer service and advice. Would easily buy again

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