Refund Policy

Returns

It's simple. If you're not happy, we're not happy. 

We will refund your money, no questions asked, as long as it is within 30 days of receiving your product. Simply let us know via email at info@artiken.com and mail us your product. Upon receipt we can begin issuing a refund.

Shipping
To return your product, you should mail your product to:

ArtiKen LLC
3238 6th Avenue North
Saint Petersburg, FL US 33713

Please Note:

Only regularly priced items may be refunded. Unfortunately, all sale items are final and cannot be refunded.

You will be responsible for the shipping costs for returning your item. Shipping costs are non-refundable. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

The time for your refund or exchanged product to reach you may vary.

Exchanges (if applicable)
We will replace items if they are defective or damaged.  If you need to exchange your purchase for the same item, please send us an email with your name and purchase information to info@artiken.com and mail your item to:

ArtiKen LLC
3238 6th Avenue North
Saint Petersburg, FL US 33713

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift certificate for the value of your return item(s). Once the returned item is received, a gift certificate will be mailed to you.

However, if the item was not marked as a gift when purchased and the purchaser had the order shipped to their address, we will simply refund the purchaser.

Thank you for choosing ArtiKen. If you have any additional questions that were not answered here, please feel free to email us at info@artiken.com